Privacy Policy
Last updated: 1/12/2026
1. Overview
Renew Real Estate Group (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or communicate with us, including via SMS/text messaging.
2. Information We Collect
We may collect the following categories of information:
Personal Information: Name, email address, phone number, and other contact details you voluntarily provide.
Messaging Information: Mobile phone number, SMS opt‑in status, message history related to service communications.
Technical Information: IP address, browser type, device information, and website usage data.
3. How We Use Your Information
We use the information we collect to:
Provide and operate our services
Communicate with you regarding your account, transactions, or service updates
Send SMS messages only to users who have explicitly opted in
Respond to inquiries and provide customer support
Comply with legal and regulatory requirements
4. SMS Text Messaging & Consent
If you provide your mobile phone number and opt in to receive SMS messages from us:
You consent to receive application‑to‑person (A2P) text messages related to our services.
Message frequency may vary.
Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchase.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information below.
5. No Sale or Sharing of Mobile Information
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
All categories of information described above exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.
We may share limited information with service providers who assist us in operating our services (such as messaging or hosting providers), solely for operational purposes and subject to confidentiality obligations.
6. Data Retention
We retain personal and messaging information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
8. Your Privacy Rights
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, please contact us using the information below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
10. Contact Information
If you have questions about this Privacy Policy or our data practices, contact us.